Client – Safe Custody Policy

This Privacy Policy applies to all documentation held in safe custody by this firm Felicio Law Firm or its conveyancing business Conveyancing@ERINA.

Collection

Your privacy and documentation is very important to us. For that reason, the uplifting of original documents from secure deed packets will require the production of identification.

A courtesy telephone call to our office prior to your arrival would also assist our staff and reduce you incurring any unnecessary delay.

If you are acting on behalf of our client/s , or if the document is held in joint names, a written authority from the other party, plus identification will be required to release the specific documents.

Identification Documents

A combination of the following documents will be accepted:

  • Driver’s Licence
  • Medicare Card
  • Birth Certificate
  • Citizenship Certificate
  • Passport
  • Veterans’ Affairs Entitlement Card
  • Centrelink Pension Card
  • Proof of Age Card
  • Student Identification Card

 

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